Quality

Sonecol

The quality of products and customer satisfaction are central concern of SONECOL, which pays personal attention and attentive listening process needs and expectations:

 

  • Of your customers;
  • Of your team;
  • Of the institutions and entities wich establishes partnerships;
  • Of the acredited organisms and certificates.

 

Quality policy

Top management of SONECOL defines the following Quality Policy:

  • Respond positively to the requests and demands of the market, and if possible exceed the expectations of its customers;
  • Manufacture and market products for domestic use, namely ironing boards, Ladders and clotheslines, with the right quality the expectations of all stakeholders;
  • Comply with legal and regulatory requirements relating to the Quality Management System;
  • Continuously improve the organization's effectiveness and performance efficiency qualifying its processes periodically;