Quality
Sonecol
The quality of products and customer satisfaction are central concern of SONECOL, which pays personal attention and attentive listening process needs and expectations:
- Of your customers;
- Of your team;
- Of the institutions and entities wich establishes partnerships;
- Of the acredited organisms and certificates.
Quality policy
Top management of SONECOL defines the following Quality Policy:
- Respond positively to the requests and demands of the market, and if possible exceed the expectations of its customers;
- Manufacture and market products for domestic use, namely ironing boards, Ladders and clotheslines, with the right quality the expectations of all stakeholders;
- Comply with legal and regulatory requirements relating to the Quality Management System;
- Continuously improve the organization's effectiveness and performance efficiency qualifying its processes periodically;